Neighbor Connect respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit a form, request information, schedule a call, or communicate with us by phone, email, or SMS.
Email: [email protected]
Phone: 805-803-0690
Location:
7254 NE Stoneybrook Street
Hillsboro Oregon, United States 97124
Short Contact Form Located on Our Contact Page : Contact Form
Information We Collect
We may collect the following information:
Personal Information
• Name
• Email address
• Phone number
• Business name
• Information you submit through website forms
Communication Data
• SMS messages
• Email communications
• Call records or call logs
• Form submissions
• Customer support inquiries
Technical Information
• IP address
• Browser type
• Device type
• Usage data related to website or platform interaction
How We Collect Information
We collect information when you:
• Fill out forms on our website
• Request information about our services
• Schedule an appointment or call
• Opt in to receive SMS or email communications
• Contact us directly by phone, SMS, or email
How We Use Information
We use collected information to:
• Respond to inquiries
• Provide and deliver our services
• Schedule and manage appointments
• Send transactional messages
• Send service updates
• Send marketing communications only if you opt in
• Provide customer support
• Improve our services
• Comply with legal obligations
SMS Communications
By providing your phone number through our website forms, calls, or other contact methods, you consent to receive SMS messages from Neighbor Connect related to your inquiry, appointments, service updates, reminders, and customer support.
Consent to receive SMS messages is not a condition of purchase.
Message frequency may vary. Message and data rates may apply.
You can opt out of SMS messages at any time by replying:
STOP — to unsubscribe
HELP — for assistance
SMS Data Protection Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text messaging services.
Customer opt-in data is never sold, rented, or shared for marketing purposes.
We do not share SMS consent with affiliates or third parties.
Information Sharing
Neighbor Connect does not sell or rent personal information.
We may share information with trusted service providers only as necessary to operate our website, communications, scheduling, customer support, and business systems.
We do not provide customer data to external organizations for marketing or promotional use.
Third-Party Services
We may use GoHighLevel as a customer relationship management, communication, automation, and scheduling platform.
GoHighLevel may store:
• Contact information
• Form submissions
• Communication records
• Appointment or scheduling information
• Automation workflow data
GoHighLevel acts as a service provider and processes information on our behalf.
Cookies and Tracking
Neighbor Connect does not currently use cookies, tracking pixels, or behavioral advertising technologies for marketing purposes.
Data Security
We take reasonable steps to protect your information from unauthorized access, misuse, alteration, or disclosure.
However, no method of internet transmission or electronic storage is 100% secure.
Data Retention
We retain personal information only as long as necessary to:
• Provide services
• Maintain business records
• Respond to customer inquiries
• Comply with legal obligations
• Resolve disputes
When information is no longer required, it is securely deleted or anonymized.
Your Rights and Choices
You may request:
• Access to your personal information
• Correction of inaccurate information
• Deletion of your information, subject to legal requirements
• Withdrawal of marketing consent
• SMS opt-out at any time
To exercise these rights, contact us at:
Children’s Information
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Continued use of our website or services after updates are posted means you accept the updated policy.
Contact Us
Neighbor Connect Homepage
Email: [email protected]
Phone: 805-803-0690
Location: United States
Last Updated: April 30, 2026